Extras – Aleksandar Perisic

Zendesk Replace with custom message

Zendesk Support

Configure the Dynamic Content you need with HTML Add the Dynamic Content to the field description, but remove the curly brackets. So {{dc.description_test}} becomes dc.description_test

<script>
    var	description_test = `{{dc 'description_test'}}`;
    
    if (window.location.href.indexOf("requests/new") > -1) {
    	
    	// let's find all the hints and loop through them to replace possible variables
    	var hints = document.querySelectorAll('p[id*="_hint"]');
    	if(hints) {
    		hints.forEach(function(hint) {
          hint.innerHTML = hint.innerHTML.replace('dc.description_test',description_test);
        });
      }
    }
    
  </script>

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